Benchmarking and Measuring Performance in FSI Today
In addition to the constantly changing business environment in the Financial Services Industry, it is a highly competitive industry where many organisations aiming to gain an advantage edge through new innovative products, services and channels. FSIs are pushing ahead to become more customer-centric with innovative methods to optimise business processes, consolidate IT Systems and simplify customer service while complying with regulartory standards and enhancing security.
There are in fact many banks out there in the world, and wouldn’t it be a brilliant idea to conduct intensive research on these banks, extract best practices of successful banks, and consolidate them into an intelligence repository? That’s when The Asian Banker, founded by Mr. Emmanuel Daniel stepped in, and became the most respected provider of consulting and intelligence, embarking on leading industry research, publication and serving as a consulting firm in the financial services industry in the Asia Pacific and other emerging market regions, with a strong reputation worldwide.
The Asian Banker came along first as an intelligence publication, and subsequently added the benchmarking and consulting elements to make it the authoritative commentator on developments in the financial services industry that it has become. The consulting arm of The Asian Banker provides a wide range of world-class research and consulting services to financial institutions in a manner that contextualises global developments to the evergrowing needs of emerging market financial institutions. It serves as a Banking Academy that sits itself in the ecosystem of the Financial Services Industry, collating a reportoire of idea inventory via research, forums, summits, editorials.
Despite the steep challenges posed in formulating benchmarking methodologies due to the inherent diversities of the banks – in terms of the area of business, or each bank having their own value system in conducting their business. The company developed core competencies in benchmarking in retail financial services, risk management and technology – answering FSIs core business questions with crystallised answers.
And if you’re an graduate or undergraduate student looking forward to immerse yourself to gain practical experience and deeper knowledge of Asia’s highly dynamic financial services industry, The Asian Banker do provide exciting Internship Opportunities, in the areas of Editorial or Research business.
